Skip to main content

All Signs Point to Us

We’re a premier, one-stop commercial printer, digital printer, banner/sign printer, and promotional product printer. We have been serving our customers for 37 years as of January 20, 2019. We strive for excellent customer service along with producing quality products at competitive pricing. We appreciate you visiting our website.

Do you have 5 minutes?

Click on the link below "Look Inside Our Digital World" for an informative video on digital printing.


CUSTOMER SATISFACTION IS VERY IMPORTANT TO US

Please take a moment to leave a review on your experience with Banksville Express Printing.
We would greatly appreciate it!

Review on Yelp

Review on Google


NEW ITEM! Synaps Paper

Synaps paper is tear proof!

Banksville Express Printing now offers Synaps which is a synthetic paper product that is very durable.  Lamination has historically been the best way to protect your printed material such as menus, maps, posters, bookmarks, prayer cards, signs etc. Unfortunately, over time the lamination can separate or dog ear leaving an inferior product which is especially true of menus due to the constant use.

Synaps synthetic paper is the perfect option to lamination due to its durability and serviceability. It is a waterproof, tear proof plastic that allows our print technology to combine with the paper creating a much more durable product with a professional image quality. It is printable on both sides, can be scored and folded and wipes clean with soap and water. Hard-to-clean stains like red wine can be removed–we suggest using Folex spot remover.

Print is ever changing and evolving–contact Banksville Express Printing and evolve with us!




"These days, people are more apt to look at a website first before contacting a company. Our website has allowed us to give customers a visual of what we can do. It opens doors to business we may never have gotten otherwise. It has not only helped us with local business, but we also receive orders from all over the United States and internationally. We have customers who come to Pittsburgh for a convention, etc. who call ahead to have their printing order ready when they arrive here, saving them time and shipping costs. We will deliver the final product to the location when they arrive." 
-Rick Ozanick, Banksville Express Printing

6 Tips for Better Customer Retention

6 Tips for Better Customer Retention

Ask any small business owner, and they will tell you: it’s much more costly to acquire a new customer than to retain and grow a current customer. However, many companies still place a huge emphasis on obtaining new customers through sales, marketing and advertising, yet pay little attention to their actual customer retention strategies. Businesses promote the sale, make the sale and then leave their customer behind, blowing in the wind. 

Customer retention should not only be high on your list of priorities, but it should require actual strategies in mind. Fortunately, there are ways to keep your current clients happy, satisfied and coming back for more. Here are six tips for better customer retention.

1. Follow through on your sales pitch.
The quickest way to lose a customer is to make a promise in a sale, then not follow through once the client has signed on. While it might seem simple, many businesses often fall short on following through with their initial sales pitch. Instead, carefully track and record what sales persons include in their conversation, so clients never feel deceived. 

2. Set realistic expectations.
As you walk potential clients through your products or services, set realistic expectations for both yourself and the business. For instance, customers might become upset because they believe the business can deliver on X results immediately, when in reality those results could take months. By clearly setting expectations, clients understand exactly what they sign up for.

3. Create perks in the customer experience.
Customers love feeling appreciated, so be intentional about creating perks throughout the customer experience. For instance, if a customer buys a set of business cards from a company, the organization could throw in a perk for the customer with a free card holder. Small gestures like this create a positive customer experience. 

4. Establish a loyalty program.
When in doubt, a customer loyalty program is always a great way to increase retention rates. These programs reward your loyal customers for shopping with you by giving them incentives to keep coming back. Once clients opt-in to the loyalty program, be sure to give them the royal treatment with special deals, discounts and free prizes.

5. Experiment with email strategies.
Email marketing plays a huge role in customer retention, which is why it’s important to consistently experiment with your email strategies and see which ones clients respond to best. Discover which email strategy increases customer engagement so you can better tailor the content and product recommendations to keep customers coming back. 

6. Communicate regularly.
Finally, be sure to communicate regularly with current clients. Check in to see how they enjoyed the product or service they purchased, and share with them any upcoming deals or opportunities to try new items. Utilize an effective system for tracking and reporting customer metrics, so you can be in consistent communication whenever customers need it.

Businesses know it’s much more cost-effective to keep a current customer happy than to acquire a new customer. This is where customer retention strategies come in. Keep these tips in mind for retaining your top customers and see how your business grows because of it.

Powered by PrinterPresence